TrailTrack by Boardrooms to Backroads
Template — review with legal counsel. This document is a starting point and must be reviewed and adapted by a qualified attorney for your jurisdiction(s) before you rely on it.

Terms of Service

Last updated: 22 June 2026

These Terms of Service (the “Terms”) are a binding agreement between Boardrooms to Backroads Consulting LLC (“B2BC”, “we”, “us”, or “our”) and the person or organization that accesses or uses TrailTrack (the “Service”). Please read them carefully. They describe your rights and obligations, allocate risk between the parties, and contain important limitations on our liability. If you do not agree to these Terms, you must not access or use the Service.

1. Agreement to these Terms

By accessing or using the Service, by clicking a button or checkbox indicating acceptance, or by entering into an Order that references these Terms, you agree to be bound by these Terms. If you are accepting these Terms on behalf of a company, organization, or other legal entity (the “Customer”), you represent and warrant that you have the authority to bind that entity to these Terms, in which case “you” and “your” refer to that entity. If you do not have such authority, or if you do not agree with these Terms, you must not accept them and may not use the Service.

These Terms incorporate by reference, and you also agree to, the following policies, each of which forms part of this agreement: our Privacy Policy, our Acceptable Use Policy, our Billing & Refund Policy, our Data Processing Addendum, our Disclaimer, our AI Features & BYOK Disclosure, and, where applicable, our Beta Terms. If you do not agree to all of these documents, you may not use the Service.

We may present supplemental terms for specific features, programs, or Orders. Where supplemental terms apply, they are in addition to, and a part of, these Terms.

2. Definitions

In these Terms, the following capitalized words have these meanings:

  • “Service” means the TrailTrack project-management software, web application, application programming interfaces, mobile or installable clients, documentation, and related services that we make available at app.boardroomstobackroads.com and associated domains.
  • “Customer” means the organization or individual that holds the account for, and is responsible for, a Workspace and any Subscription, and on whose behalf the Service is used.
  • “User” means an individual authorized by the Customer (or by us, during invitation-only access) to access the Service under the Customer’s Workspace, including administrators, members, and guests.
  • “Workspace” means the organizational container within the Service that holds the Customer’s spaces, lists, tasks, Content, members, roles, and settings.
  • “Content” means any data, text, files, documents, tasks, comments, images, links, and other materials that Users submit, upload, generate, or store in the Service.
  • “Subscription” means a paid or free plan of the Service to which the Customer subscribes, including any applicable seats, usage limits, and term.
  • “Order” means an online checkout, order form, quote, or other ordering document, agreed between the parties, that specifies the plan, seats, fees, and term for a Subscription.
  • “Third-Party Services” means software, applications, or services that are not provided by us and that you choose to connect to or use with the Service.

3. Eligibility & accounts

Access to the Service is currently invitation-only and may be restricted to specific email domains or individuals. We may, in our sole discretion, open general sign-up, change eligibility requirements, or revoke invitations at any time. We have no obligation to provide the Service to any particular person or organization.

You must be at least 16 years old to use the Service. The Service is not directed to children, and we do not knowingly permit anyone under 16 to create an account or submit Content.

You are responsible for the security of your account. You agree to:

  • provide accurate and complete registration information and keep it current;
  • keep your sign-in credentials confidential and not share them with any other person;
  • use a unique login per individual — each set of credentials is for one person, and credentials may not be shared across multiple individuals;
  • enable available security features (such as two-factor authentication) where appropriate; and
  • notify us promptly at legal@boardroomstobackroads.com if you suspect any unauthorized access to or use of your account.

You are responsible for all activity that occurs under your account, whether or not authorized by you, except to the extent caused by our breach of these Terms. If you connect to the Service using single sign-on or a third-party identity provider, your use of that provider is governed by its own terms.

4. Customer and User roles; Workspace administration

The Customer controls its Workspace and is responsible for managing Users, roles, permissions, and access. The Customer may appoint one or more administrators who can, among other things, invite or remove Users, configure settings, manage integrations, access or export Content within the Workspace, and exercise rights on the Customer’s behalf.

You acknowledge that an administrator may have the ability to access, monitor, modify, restrict, or remove Content and User access within the Workspace, and to take actions that affect Users. As between B2BC and the Customer, the Customer is solely responsible for its administrators and the decisions they make. If you are a User who accesses the Service on behalf of a Customer, your relationship with that Customer (including with respect to your own personal data) is governed by your agreement with the Customer and not by these Terms.

The Customer is responsible for ensuring that all of its Users comply with these Terms and the incorporated policies, and the Customer is liable for any act or omission of its Users that would constitute a breach of these Terms.

5. Subscriptions, plans, trials & Orders

The Service is offered through a free tier and paid plans (currently marketed as “Scout” and “Expedition”). The features, seats, usage limits, and prices applicable to a plan are described at the point of purchase, in your Order, or in the Service. We may add, change, or retire plans and features over time as described in these Terms.

We may offer free trials or evaluation periods. Unless an Order states otherwise, trials are provided on an “as is” basis, may be modified or terminated at any time, and convert to a paid Subscription only if you elect to subscribe. Details about plans, trials, billing cycles, proration, upgrades, downgrades, and refunds are set out in our Billing & Refund Policy, which is incorporated into these Terms.

6. Fees, taxes, billing & auto-renewal

You agree to pay all fees specified in your Order or otherwise applicable to your Subscription. Except as required by law or expressly stated in our Billing & Refund Policy, fees are non-refundable and payment obligations are non-cancellable.

Payments are processed by our third-party payment processor, Stripe. By providing payment information, you authorize us and our payment processor to charge the applicable fees, including recurring charges, to your designated payment method. You are responsible for keeping your payment information accurate and current.

Unless otherwise stated, paid Subscriptions renew automatically at the end of each billing period (monthly or annually) at the then-current rate, until cancelled. You may cancel auto-renewal at any time through the Service or by contacting billing, with cancellation taking effect at the end of the current billing period. Fees are stated exclusive of taxes, and you are responsible for all applicable sales, use, value-added, withholding, and similar taxes, other than taxes based on our net income.

If any amount is not paid when due, we may suspend or limit access to the Service, and overdue amounts may accrue interest to the extent permitted by law. Billing questions and disputes should be directed to billing@boardroomstobackroads.com.

7. Your Content and license to us

As between you and us, the Customer owns all right, title, and interest in and to its Content. We do not claim ownership of your Content. These Terms do not transfer any ownership of Content to us.

You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, reproduce, modify (for formatting and technical purposes), and otherwise process your Content solely as necessary to provide, secure, maintain, and improve the Service for you, to prevent or address technical or security issues, to comply with law, and to enforce these Terms. This license continues only for as long as your Content remains in the Service, except as needed to complete a deletion, retain backups for a limited period, or comply with legal obligations.

You represent and warrant that you have all rights, consents, and permissions necessary to submit your Content to the Service and to grant the license above, and that your Content and its use within the Service do not violate these Terms, the Acceptable Use Policy, applicable law, or the rights of any third party.

Unless you and we have entered into a separate written agreement that expressly permits it (for example, a Business Associate Agreement or a payment-card data agreement), you must not submit to the Service any data that is subject to heightened regulatory requirements, including without limitation protected health information governed by HIPAA, full payment card data subject to PCI DSS, government-issued identification numbers, biometric identifiers, or other special categories of sensitive personal data. You are solely responsible for the legality, accuracy, and appropriateness of your Content.

8. Acceptable use

Your use of the Service must comply with our Acceptable Use Policy, which is incorporated into these Terms. Without limiting that policy, you agree not to:

  • use the Service for any unlawful, infringing, deceptive, or harmful purpose, or to transmit malicious code;
  • attempt to gain unauthorized access to the Service, other accounts, Content, or our systems, or probe, scan, or test the vulnerability of the Service except as expressly authorized;
  • interfere with or disrupt the integrity or performance of the Service, or circumvent any usage limits, security, or access controls;
  • reverse engineer, decompile, or disassemble any part of the Service, or copy, frame, or mirror it, except to the extent that such restriction is prohibited by law;
  • resell, sublicense, or make the Service available to third parties as a standalone service, except as expressly permitted; or
  • use the Service to build a competing product or to benchmark it without our prior written consent.

We may investigate suspected violations and may remove Content or suspend access as described in these Terms and the Acceptable Use Policy.

9. Third-party services & integrations

The Service may allow you to connect, enable, or interoperate with Third-Party Services, such as Google, Microsoft, Slack, and other tools, and to install or use integrations and connectors. Your use of any Third-Party Service is solely between you and the relevant third party and is governed by that third party’s terms and privacy practices. We do not control, endorse, or assume any responsibility for any Third-Party Service, and enabling an integration may involve sharing your Content or credentials with the third party at your direction.

Certain artificial-intelligence features are offered on a bring-your-own-key (“BYOK”) basis, meaning you may optionally supply your own account or API key from a third-party AI provider (such as Anthropic, OpenAI, Google, xAI, or Mistral). When you do so, your use of that provider is governed by the provider’s own terms, and you authorize the Service to transmit relevant inputs to the provider to deliver the feature. See our AI Features & BYOK Disclosure for details. We are not responsible for the availability, accuracy, security, or any acts or omissions of Third-Party Services or AI providers.

10. AI features

The Service may include features that use artificial intelligence or machine learning to generate suggestions, summaries, drafts, or other output. AI output is probabilistic and may be inaccurate, incomplete, outdated, biased, or otherwise unsuitable for your purposes. AI features are provided as a productivity aid only and do not constitute professional advice of any kind, including legal, financial, tax, medical, or accounting advice.

You are responsible for reviewing, verifying, and exercising independent human judgment before relying on or acting on any AI output, and you are responsible for your use of that output. To the maximum extent permitted by law, we disclaim all liability arising from AI output. Additional terms, including with respect to BYOK arrangements and how inputs and outputs are handled, are set out in our AI Features & BYOK Disclosure.

11. Intellectual property

As between you and us, we and our licensors own all right, title, and interest in and to the Service, including all software, technology, user interfaces, designs, documentation, and all related intellectual property rights. One or more patents covering aspects of the Service are pending. “TrailTrack”, “Boardrooms to Backroads”, and our logos are trademarks of B2BC, and nothing in these Terms grants you any right to use them without our prior written consent.

We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service during the term of your Subscription, solely for your internal business purposes and in accordance with these Terms. All rights not expressly granted to you are reserved by us and our licensors.

If you provide us with feedback, suggestions, or ideas about the Service (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use and exploit that Feedback for any purpose, without any obligation or compensation to you.

12. Privacy & data protection

Our collection and use of personal information in connection with the Service is described in our Privacy Policy. Where we process personal data on the Customer’s behalf as a processor or service provider, that processing is governed by our Data Processing Addendum, which is incorporated into these Terms and applies to the extent required by applicable data protection law.

The Service is hosted using third-party infrastructure providers, including Vercel (application hosting) and Supabase (database, authentication, and file storage); payments are processed by Stripe; and transactional email is delivered through Resend. You acknowledge that providing the Service necessarily involves processing your Content using these and other subprocessors. Customers can export and delete their data through Settings → Privacy & data within the Service.

13. Confidentiality

“Confidential Information” means non-public information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential given its nature and the circumstances of disclosure, including the Service’s non-public features and pricing, and the Customer’s Content. Each party agrees to use the other party’s Confidential Information only as necessary to exercise its rights and perform its obligations under these Terms, and to protect it using at least the same degree of care it uses for its own confidential information of a similar nature, and no less than a reasonable degree of care.

Confidential Information does not include information that is or becomes public through no fault of the receiving party, was rightfully known without a duty of confidentiality, is independently developed, or is rightfully received from a third party. A party may disclose Confidential Information if required by law, provided it gives reasonable notice where legally permitted.

14. Service availability, support & changes

We will use commercially reasonable efforts to make the Service available, but the Service is provided on an “as available” basis and we do not guarantee uninterrupted or error-free operation. The Service may be unavailable from time to time, including during planned maintenance, emergency maintenance, or due to factors outside our reasonable control. We will use reasonable efforts to schedule planned maintenance to minimize disruption.

Support is provided on a commercially reasonable, best-efforts basis, unless a separate written agreement specifies particular support levels. We may modify, enhance, or discontinue features or functionality of the Service from time to time. If we make a change that, in our reasonable judgment, materially and adversely affects your use of a paid feature, we will use reasonable efforts to provide advance notice through the Service or by email.

15. Beta and early-access features

We may make beta, preview, early-access, or experimental features available to you (“Beta Features”). Beta Features are provided for evaluation, may be changed or withdrawn at any time, may be unstable or unsupported, and are offered “as is” without warranty of any kind. Your use of any Beta Feature is governed by our Beta Terms, which are incorporated into these Terms. To the maximum extent permitted by law, we disclaim all liability arising from Beta Features.

16. Suspension & termination

You may stop using the Service at any time. You may cancel a Subscription or close your account as described in the Service and in our Billing & Refund Policy; cancellation generally takes effect at the end of the current billing period.

We may suspend or terminate your access to the Service, in whole or in part, with or without notice, if: (a) you materially breach these Terms or the incorporated policies and, where the breach is curable, fail to cure it within a reasonable period after notice; (b) your account is overdue on payment; (c) your use poses a security, legal, or operational risk to us, the Service, or others; or (d) we are required to do so by law. Where practicable and lawful, we will aim to provide notice before suspension.

Upon termination, your right to access and use the Service ceases. For a limited period following termination (typically 30 days, unless a shorter period is required for legal, security, or non-payment reasons), you may export your Content through Settings → Privacy & data. After that export window, we may delete your Content in the ordinary course, subject to backup retention cycles and any legal retention obligations. We are not liable for any loss of Content arising from your failure to export it within the applicable window.

17. Warranty disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, INCLUDING ALL CONTENT, AI OUTPUT, BETA FEATURES, AND THIRD-PARTY SERVICES MADE AVAILABLE THROUGH IT, IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR ANY OUTPUT WILL MEET YOUR REQUIREMENTS OR BE ACCURATE OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

18. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PARTY WILL BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, WHETHER OR NOT FORESEEABLE AND REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE TOTAL AMOUNTS YOU ACTUALLY PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY. IF YOU USE THE SERVICE ON A FREE TIER, OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (USD 100).

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR FRAUD, FRAUDULENT MISREPRESENTATION, GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR DEATH OR PERSONAL INJURY CAUSED BY A PARTY’S NEGLIGENCE. THE LIMITATIONS IN THIS SECTION APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW AND REFLECT AN AGREED ALLOCATION OF RISK BETWEEN THE PARTIES.

19. Indemnification

You agree to defend, indemnify, and hold harmless B2BC and its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising out of or relating to: (a) your Content; (b) your or your Users’ use of the Service in violation of these Terms or the incorporated policies; (c) your violation of applicable law or the rights of any third party; or (d) your use of any Third-Party Service or AI provider in connection with the Service.

We will provide you with prompt notice of any such claim, reasonable cooperation at your expense, and the right to control the defense and settlement, provided that any settlement that imposes a non-monetary obligation on us requires our prior written consent.

20. Governing law & venue

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods. Subject to the dispute-resolution section below, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Travis County, Texas for any dispute not subject to arbitration or small-claims resolution.

The Service is operated from the United States and offered to Customers and Users worldwide. We make no representation that the Service is appropriate or available for use in every location, and you are responsible for complying with the laws that apply to you, including local import/export, data-protection, and consumer laws. The choice of governing law and venue above does not deprive you of the protection of any mandatory consumer- or data-protection laws of your country or state of habitual residence that cannot be excluded by agreement; to the extent those mandatory laws conflict with this section, they prevail to the minimum extent necessary, and the remainder of these Terms continues to apply.

21. Dispute resolution

Before initiating any formal proceeding, the parties agree to attempt in good faith to resolve any dispute informally by contacting legal@boardroomstobackroads.com with a written description of the dispute. The parties agree to negotiate in good faith for at least thirty (30) days before pursuing other remedies.

[Arbitration / class-action waiver — OPTIONAL; flag for counsel.] If adopted, this section would provide that, except for the carve-outs below, any unresolved dispute will be settled by binding individual arbitration rather than in court, and that the parties waive any right to a jury trial and to participate in a class, collective, or representative action. Whether to include a mandatory arbitration provision and class-action waiver, and on what terms, must be reviewed and confirmed by qualified legal counsel before this clause is relied upon.

Notwithstanding the foregoing, either party may bring an individual claim in small-claims court if it qualifies, and either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property or Confidential Information.

22. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice, for example by posting the updated Terms with a new “Last updated” date, by notice within the Service, or by email. Changes will not apply retroactively and will become effective no earlier than the date they are posted, except that changes required by law or for security reasons may take effect immediately. Your continued access to or use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service.

23. General

  • Assignment. You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of substantially all of our assets. Any prohibited assignment is void.
  • Entire agreement. These Terms, together with the incorporated policies and any applicable Order, constitute the entire agreement between the parties regarding the Service and supersede all prior or contemporaneous understandings on that subject.
  • Order of precedence. In the event of a conflict among the documents, the following order of precedence applies, from highest to lowest: (1) a mutually executed Order or written agreement that expressly overrides these Terms; (2) the Data Processing Addendum; (3) these Terms; and (4) the other incorporated policies. A more specific provision governing a particular subject controls over a general one.
  • Severability. If any provision of these Terms is held to be unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
  • Waiver.A party’s failure to enforce any provision is not a waiver of its right to do so later, and any waiver must be in writing to be effective.
  • Force majeure. Neither party is liable for any delay or failure to perform (other than payment obligations) due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, governmental action, internet or utility failures, and failures of Third-Party Services.
  • Notices. We may provide notices to you through the Service or to the email associated with your account. Legal notices to us must be sent to legal@boardroomstobackroads.com and, where required, to our registered address at 5900 Balcones Drive, STE 100, Austin, Texas 78731, Attn: Legal.
  • Relationship. The parties are independent contractors, and these Terms do not create any partnership, joint venture, agency, or employment relationship.
  • Survival.Provisions that by their nature should survive termination — including those on Content licenses granted to us for retained data, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, governing law, dispute resolution, and this General section — survive termination of these Terms.

24. Contact

For legal questions or notices, contact us at legal@boardroomstobackroads.com. For billing questions, contact us at billing@boardroomstobackroads.com. TrailTrack is provided by Boardrooms to Backroads Consulting LLC, 5900 Balcones Drive, STE 100, Austin, Texas 78731.

TrailTrack is a product of Boardrooms to Backroads Consulting LLC. Patent pending.